Course

CTH Level 4 Intermediate Programme

in Hospitality Management

OVERVIEW

This course will give you a broad understanding of the management techniques that go into running a successful hospitality business within the tourism market. By combining practical career-based elements with the essential management disciplines that underpin this dynamic industry, you’ll feel equipped with the tools you need to start growing a successful career.

If you want to continue your studies, you can:

  • Gain access to a relevant university degree at several universities in the United Kingdom. A comprehensive list of these universities can be found here.
Duration

FULL TIME: 12 months

Accreditation

The CTH programmes are delivered in conjunction with TriVersita, our sister academy for business and hospitality. TriVersita is an accredited CTH teaching centre.

CTH programmes currently only available at our Centurion and Cape Town campuses

You’ll learn

About various business functions, including finance, rooms division operations and supervision, as well as food and beverage operations and supervision. As people are always at the centre of any hospitality business, there’s also a strong focus on customer service. Building on the foundations of your CTH Level 3 Diploma, be prepared to dive deeper into what it takes to run a global company within the tourism industry.

This course is perfect for

Students who want to be prepared to immediately enter into the hospitality and tourism sector as a highly employable graduate.

Certification
Programme fees include the following
Employment Possibilities
Programme Subjects
Certification
  • Confederation of Tourism and Hospitality (CTH)
  • CTH Level 4 Diploma in Hospitality Management
  • Chefs Training & Innovation Academy Certificate of Achievement
Programme fees include the following

Two full sets of hospitality uniform, one branded golf T-shirt (full time students only), one pair of hospitality safety shoes, CTH Student Membership and student card, course material, induction and orientation week, tuition, use of all equipment, free Wi-Fi, parking on campus, CTH first examination fees, CTH certification, graduation fees (for the student only).

Employment Possibilities

Hotel sales executive, head porter, head waiter, head receptionist, general assistant, food and beverage assistant, bookings manager, events assistant, or housekeeping assistant manager.

Programme Subjects

Finance in Tourism & Hospitality

  • An essential understanding of income generation,
    cost control, budgeting and the interpretation of
    financial information.

Customer Service Management in Tourism & Hospitality

  • Customer expectations, service standards,
    performance, communication, complaint resolution
    and quality systems.

Global Tourism & Hospitality

  • An exploration of the scope of the industry, the
    various activities within it and its position in relation
    to the world market.

Rooms Division Operations

  • An understanding of front office/reception,
    advance reservations, cashiering, guest relations,
    switchboard, concierge, portering, housekeeping,
    laundry, linen room, maintenance and security.

Rooms Division Supervision

  • Evaluation of Rooms Division effectiveness,
    supervision of operations & management of
    performance.

Food & Beverage Operations

  • Restaurant concepts & trends, kitchen layouts,
    catering requirements, hygiene, food storage, table
    layout, timetables, bills and presentation.

Food & Beverage Supervision

  • Evaluation of Food & Beverage operational
    effectiveness, supervision of operations &
    management of performance.

Kick start

your Career

The Academy reserves the right to change the training delivery schedule to meet the daily operational requirements and to adjust or upgrade the syllabi, study material and accreditation body in accordance to any new requirements as determined by the Department of Higher Education and Training and/or in the event of any new developments and changes within the Academic field.

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